An HMI vendor can be one of two things, a supplier or a partner. An HMI supplier is managed through the corporate vendor management policies. An HMI partner not only provides the product but also provides assistance or guidance in HMI application development, training, and tools to help you take advantage of technology that reduce overall factory costs.
This white paper details when and why you might expect to pay a little more for the right HMI supplier, and how the ongoing value received after the sale is well worth the initial costs.
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